/Privacy policy.

1. Introduction

This Privacy Policy explains how Chado Limited (“Chado”, “we”, “us”) collects, uses, and protects your personal data when you use our website.

We are committed to complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. What Data We Collect

We may collect and process the following personal data:

• Name and surname

• Email address

• Phone number

• Company information (if provided)

• IP address and browser data

• Any information submitted via forms or contact requests

3. How We Collect Data

We collect data when you:

• Fill out forms on our website

• Contact us via email or phone

• Browse our website (via cookies and analytics tools)

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent – when you submit forms or accept cookies

• Legitimate Interest – to improve our services and website

• Contractual Necessity – where processing is required to provide services

5. How We Use Your Data

We use your data to:

• Respond to enquiries

• Provide services

• Improve our website and user experience

• Send communications (where permitted)

6. Data Sharing

We may share your data with trusted third-party service providers, including:

• Website hosting providers

• Analytics providers (e.g. Google Analytics)

• Marketing tools (if applicable)

These parties process data on our behalf and are bound by confidentiality obligations.

7. International Data Transfers

Some of our service providers may transfer data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law.

9. Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Request restriction of processing

• Withdraw consent at any time

To exercise these rights, contact us at hello@chado.mt.

10. Cookies

We use cookies to enhance your browsing experience. These may include:

• Essential cookies (required for site functionality)

• Analytics cookies

• Marketing cookies

You can manage or disable cookies through your browser settings.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

12. Complaints

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Maltese supervisory authority:

Office of the Information and Data Protection Commissioner (IDPC)
https://idpc.org.mt

13. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

Chado
📧 hello@chado.mt
📞 +356 9974 2550